FAQs

Should you choose to travel with us, we'll send out all the information you need in advance to help you get ready for an awesome trip. But in the meantime, we've tried to answer the most common questions that come up here. If you have others, don't hesitate to get in touch.

What makes Morso Travel different? Why should I choose you?

Linda and Jonathan only lead groups to destinations they have thoroughly researched, personally investigated and vetted, and have experienced first-hand. They’ve established local contacts in artisan food and wine production, sourced unique local restaurants, and ferreted out amazing accommodations. Their travels are legendary and now they’re sharing their expertise and travel wisdom with select travelers.

Can I speak to someone who’s traveled with Morso Travel?

Of course! We’re happy to ask former guests to share their experience with you, and happy to say that many of our guests are repeat customers.

What are the meals like? 

Ah, the meals. Our trips are all about local, artisanal experiences. So, we’ll take you where the locals eat and order seasonally available foods that are prepared based on age-old traditions and customs. You’ll be surprised and delighted, whether there are Michelin-starred chefs or old Nonnas at the stoves.

What are the wines and spirits like?

Whether it’s a local Slow Wine (organic) find that’s not available Stateside, or a vertical Brunello or Barolo tasting of a legendary vintage, all of our wines are sublime. Local craft beers and spirits are also available at most meals.

Is wine included in my trip cost?

Yes! Wines and digestivi (the customary after dinner drink, like grappa, limoncello, etc.) are included at all meals except the few you will have at your leisure.

My partner loves food and wine, but not 24/7. Do you offer other activities?

Certainly. Our trips are a carefully balanced combination of food and wine, culture (think museums, galleries, music and dance), and lots of walking. That said, we’re happy to organize a day of biking, an afternoon at the beach, and even dance lessons – think Flamenco in Madrid. If you crave it as part of your experience, we’ll research it, and try to offer it to the group.

Where do we meet?

We’ll share a location and time for our initial meeting. We’ll recommend a flight, and, if you choose to take it, we’ll meet at the airport. Morso Travel will arrange transportation from the airport. If you choose to travel on our own, or perhaps arrive early, we’ll meet at the hotel.

How are the accommodations?

Our accommodations are four- and five-star boutique hotels, often with spa services available. Breakfasts are always included. On occasion, if we are in a remote area, we will select a well-appointed B+B, and we’ll share that info with you as part of the itinerary. Rest assured, we understand that since we’ll be keeping you on-the-go a good part of the day, a restful, comfortable, and relaxing place to unwind is key to an excellent experience (for us as well).

Can you help with pre- and post-trip travel arrangements?

We’re happy to help with your pre- and post- trip travel, including booking additional hotel nights at our hotel, if you like.

What’s the weather like in the region we’ll be visiting?

For weather information for every region of the world, visit Weather Underground.  http://www.wunderground.com/global/IY.html

Am I expected to tip my guides?

No. We’ll take care of all gratuities to guides and at meals.

How much spending money should I bring?

We suggest you bring €20 a day in spending money for the occasional coffee, snack or street-food purchase.

How do the ATMs work in Europe?

ATMs are widely available in Europe. Amex, VISA and MasterCard can be used to make cash withdrawals in local currency. Exchange rates are competitive, calculated by your bank based on the daily rate. Be sure to check with your credit card company to determine your daily withdrawal limit. Your debit card, if it is associated with a credit card, will work as well.

Should I alert my financial institutions that I am traveling?

We strongly recommend that you notify your bank and credit card companies that you will be traveling abroad. Fraud protection is a great thing, unless your own card gets frozen while you’re abroad.

Are credit cards accepted?

In Europe, cash is king. However, most establishments accept VISA and MasterCard. Some, but not all, accept American Express.

Will my cell phone work in Europe?

Your cell phone will work in Europe. However, roaming and data charges are very expensive. We suggest you contact your service provider about international service plans. These can be purchased for short term travel and offer data, text, emailing and calls based on your needs. Shutting off unneeded Apps and using WiFi where possible will help cut down on data usage and prolong your phone's battery life.

 Will WiFi be available at our hotel?

Yes, most of our hotels offer WiFi. Keep in mind, WiFi speed in Europe is not as fast as it is in the U.S.

I'd love to chat more about your trips. Can we have a telephone call?

Certainly. Please fill out the contact us form below, and we'll schedule a convenient time to talk. Happy to do it.

 

TERMS AND CONDITIONS FOR MORSO SOGGIORNO TOURS

What is included in the tour price

  • Expertise of your hosts and guides, Linda and Jonathan Plazonja, and local guides, throughout the tour.
  • All accommodations (based on double occupancy).
  • Meals, wines and activities as indicated in the itinerary.
  • All on-tour transportation, unless otherwise noted.
  • Pre-tour information.

What is not included in the tour price

  • Passport fees, visas, and visa photos as required.
  • Personal items such as a-la-carte orders, meals other than specified.
  • Room service and valet/laundry service.
  • Expenses incurred by our tour operators in making individual travel arrangements in conjunction with the tour.
  • Other items not specifically mentioned as included.
  • Airline taxes and departure fees, which are subject to change.
  • Airport arrival and departure transfers when purchasing a land-only package.

Registration

Space is reserved in the order of receipt of deposits by check and all payments must be made by check, wire transfer or bank check. To place a request for a reservation by phone, please call 1-617-447-0173, Monday-Friday 8:30 a.m. to 5:30 p.m. (Eastern Time). 

Please note: No new registrations can be accepted within 30 to 90 days of the tour, depending on the tour. 

To complete your request, the following is necessary: 
 
Payments

A deposit of $1,000 per person, per tour, payable by check to Morso Soggioron to reserve a space on a tour program. Deposits are applied to payment of the program price.  
 
Please note: Balance due upon invoicing 90 days prior to the program. If payment is not received by 90 days prior to departure, your place cannot be guaranteed on the tour.  
 
Late registration

Any registration received within 90 days of departure is considered a “late registration” and must be subject to special confirmation. Payment in full must be made immediately by credit card or by check and sent by overnight mail to Morso Soggiorno before confirmation is possible. 
 
Once confirmed, cancellation penalties apply as set forth below. If confirmation is not possible, all payments made will be refunded in full. 
 
Late registration confirmation procedures apply to any participant who is transferred from the wait list to the program within the designated late registration period for that program. 
 
For additional information, please call Morso Soggiorno at 617-447-0173 weekdays 8:30 a.m. – 5:30 p.m. (Eastern Time) or e-mail linda@tuttomorso.com  

A note about costs

Tour costs are based upon current tariffs, currency values, and on the basis of a minimum number of participants. While we will do everything possible to maintain the listed prices, they are subject to change. Should actual enrollments fall significantly below minimum numbers, a surcharge may be added. Due to fluctuations in oil prices, a fuel surcharge may be added to your tour fee (e.g. internal flights, ground transportation, etc.). Details and costs will be advised prior to departure. 

Wait list

If the program(s) of your choice are fully subscribed, you will be placed on a wait list. If you choose to withdraw from the wait list, please notify us.  
 
Please note that we are unable to keep you apprised of your status on the wait list. We will call you only if a space becomes available, but you are welcome to call us at your convenience to inquire about your status at 617-447-0173. 

Cancellation and refund policy*

Per person cancellation fees are based on date of notice to Morso Soggiorno (subsequent written notice is required). The cancellation policy varies by tour, but the general policy is:

  • Cancellations within 14 days of booking (if not within final payment date): full refund.
  • Cancellations after 14 days of booking: $1,000 retained (entire deposit).
  • Final payment due: 90 days before departure.
  • Cancellations made less than 90 days prior to departure: No refund.
  • Cancellation by Morso Soggiorno: Full refund.
  • No refund for unused portions of the tour, including but not limited to, missed meals, hotel nights, sightseeing, or changes in arrival or departure.

*Please understand that there will be no exceptions to our cancellation policy. 

Air Service

Individual arrivals and group transfers 

Morso Soggiorno travelers often make their own travel arrangements to meet the tour group. Therefore, we no longer feature a designated group flight on our tours. However, on most tours, transportation from the arrival airport to the hotel is included in your tour cost if you arrive in time to meet the scheduled group transfer.

Air tickets purchased independently of the tour

We urge you to check airline cancellation penalties before purchasing airline tickets since international departure times and flights can change. Tours also can be cancelled due to low enrollments. Morso Soggiorno will not accept liability for cancellation penalties related to domestic or international airline tickets purchased independently in conjunction with a tour. 
 

Travel insurance

Morso Soggiorno tours do not include travelers insurance, but we do provide a link to a site where you can shop for the best prices. If unexpected circumstances should arise and you must cancel or interrupt your trip, we strongly urge you to consider buying travelers insurance, in addition to your own health insurance policy, along with coverage for emergency evacuation and worldwide emergency assistance service. Travel insurance provides help in many unexpected circumstances, such as loss, delay, or damage of baggage; a medical problem that may suddenly arise which causes you to cancel your trip; and medical costs outside the U.S. (most medical policies, including Medicare, do not provide full coverage for medical expenses incurred outside of the U.S.). 

Physical and medical considerations

Please note that these tours require that participants be in good physical condition: you must be capable, without assistance, of walking a minimum of two miles over uneven terrain and of climbing stairs that may not have handrails. Participants should have sufficient stamina to keep pace with an active group of travelers on long days of touring. If you have any questions about your ability to participate in a tour, please call us at 617-447-0173. 
 
Some tours have additional notes regarding physical and medical considerations, which are noted on the Tour Information link. 

Itinerary or Program Modifications

Morso Soggiorno strives to improve tour itineraries and their features. If improvements can be made, or unforeseen circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels. Every effort will be made to carry out the program as planned but alterations may still occur after the final itineraries are sent. 

Accommodations

Morso Soggiorno chooses hotels based on a combination of their location, service, atmosphere and price. On food and wine tours and programs in out-of-the-way places, best-available hotels are used. Program prices are based on two persons sharing a room with a bath or shower. 
 
Singles and roommates 

Hotel rooms are always reserved for single travelers; however, the number of single rooms available on a tour may be limited. Therefore we recommend that you register early. Please note that a single supplement will apply for a single room. If you are traveling alone and wish to share a room, we will do our best to find someone of the same gender and smoking preference to share with you. If you are matched with a non-smoking roommate, it is mutually agreed that you cannot smoke in your hotel room. When a roommate cannot be found, the single supplement will be charged. 

Preparing for your journey

Prior to departure, you will receive a letter containing both tour specific and general tour information to help you prepare for your travel experience. 

The letter will include such information as: 

  • Passport and visa information
  • Weather, clothing, and packing suggestions
  • General information about the countries you will visit, e.g. the food, customs, medical precautions and currency
  • Final itinerary
  • Participant list


Additional Information

Special Travel Arrangements

If you wish to make pre or post travel arrangements, please give us a call at 1 617 447 0173 and we will be happy to assist you.

Photography 

Participants on tour may be photographed for promotional purposes of Morso Soggiorno. Photographs may be printed in publications and posted on websites to promote our tours. Travelers who prefer that their image not be used must advise us at the beginning of the tour. 
 
Smoking Policy

For the comfort of all participants, we ask that there be no smoking during all group activities, including excursions and meals. 

RESPONSIBILITY STATEMENT AND LIABILITY DISCLAIMER

Please read carefully

Morso Soggiorno tours are managed by owners Linda and Jonathan Plazonja.  As tour operators, we act only as an agent by making arrangements for transportation, accommodations, and other services. Neither Linda or Jonathan Plazonja, or Morso Soggiorno, shall be held liable for personal injury, death, property damage or accident, delay or irregularity arising out of any act or omission of these operators. Morso Soggiorno reserves the right, without penalty, to make changes in the published itinerary whenever, in their judgment, conditions warrant, or if they deem it necessary for the comfort, convenience, or safety of tour participants. 
 
Morso Soggiorno also reserves the right, without penalty, to withdraw the tour announced, to decline to accept any person as a participant in a tour, or to require any participant to withdraw from the tour at any time, when such action is determined by staff to be in the best interests of the health, safety or general welfare of the tour group or the individual participant, subject only to the requirement that the recoverable portion of the total amount paid that corresponds to the cost of unused services and accommodations be refunded, if any. Participants are encouraged to purchase travel insurance for airline tickets to avoid airline cancellation penalties if a tour is canceled or otherwise modified. Morso Soggiorno accepts no liability for the purchase of non-refundable airline tickets to the tour departure city and return. Baggage and personal effects are at all times the sole responsibility of the participant. Dates, schedules, program details, and costs, although provided in good faith based on information available at the time of publication of the brochure or catalog, are subject to change and revision. 
 
AS A CONDITION OF ACCEPTANCE OF ANY APPLICATION, EACH APPLICANT MUST AGREE TO THE STATEMENT SET FORTH BELOW: 
 
By checking "yes" on the traveler information form, the traveller acknowledges that he or she has read carefully the Responsibility Statement and Liability Disclaimer set forth above, the schedule of activities for this tour, as well as the terms and conditions of application and participation as set forth in the tour brochure(s), and recognizes and accepts any risk associated with the tour and the conditions, including the refund policy, set forth in the tour brochure(s). He or she further acknowledges that there are many risks and uncertainties inherent in any travel tour, including but not limited to the hazards of various modes of transportation, forces of nature, acts or omissions of foreign governments, terrorism, war or insurrection, theft, illness, and damage to person or property due to the negligent acts or omissions of tour staff or others. In consideration of, and as part payment for, the right to participate in the tour, the traveler agrees by checking yes, on behalf of himself, his dependents, heirs, executors, administrators and assigns, to release the Morso Soggiorno, its regents, officers, employees, representatives or agents, the United States, and the tour operator and its officers, employees and agents, from liability for personal injury, death, property damage or loss suffered by any person in connection with this tour, even if caused by the negligence (but not the reckless, willful, or fraudulent conduct) of tour staff or other related persons or entities. In addition, by registering for this tour, the applicant certifies that he or she is mentally and physically capable of full participation in this tour. By registering for a Morso Soggiorno tour, the participant agrees to the Responsibility Statement and Liability Disclaimer and the Terms and Conditions herein.

 

 

TRAVELER INFORMATION

Please complete and submit the following form. If you have any questions, please call Linda at 617-447-0173. Thank you.

Name *
Name
Cell phone number *
Cell phone number
Home phone number *
Home phone number
Address *
Address
Date of birth *
Date of birth
Please provide the Name, email address and cell phone number for your emergency contact in the U.S.
Checkbox *
I have read, understand and agree to the terms of the policies of Morso Soggiorno.

TRAVEL INSURANCE

Morso Soggiorno tours do not include travel insurance, but we do provide a link below to a site where you can shop for the best prices. If unexpected circumstances should arise and you must cancel or interrupt your trip, we strongly urge you to consider buying travelers insurance to help defray costs The Consumer Reports article below can help you to determine what insurance, in addition to your own health insurance policy, you might need. This may include coverage for emergency evacuation and worldwide emergency assistance service.

Travel insurance provides help in many unexpected circumstances, such as loss, delay, or damage of baggage; a medical problem that may suddenly arise which causes you to cancel your trip; and medical costs outside the U.S. (most medical policies, including Medicare, do not provide full coverage for medical expenses incurred outside of the U.S.). 

Consumer Reports helps to answer the question: "Do I need travel insurance?" here.

We recommend insuremytrip.com which sells insurance from 21 different carriers.